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Shipments and returns

Your pack shipment

UK delivery


Packages are generally dispatched within 1-2 working days after receipt of payment and are shipped via Royal Mail 1st class recorded delivery for parcels weighing less than 2kg. If your items weight is more than 2kg you will be given a choice between a next day and 2 days delivery service. For larger bulk items we can arrange a pallet delivery for a quote on this service please contact us by email or phone before making your purchase.

International Delivery
Packages are generally dispatched within 1-2 working days after receipt of payment and are shipped via Royal Mail 1st class recorded delivery for parcels weighing less than 2kg. If your items weight is more than 2kg your parcel will generally be sent via Parcelforce International and delivery times will vary depending on your location. For larger bulk items we can arrange a pallet delivery for a quote on this service please contact us by email or phone before making your purchase.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Royal Mail 1st class recorded delivery is a sign for service so the delivery driver will need your signature when delivering. If he is unable to get the package signed for you will be left a card and asked to collect from your local depot.
Boxes are amply sized and your items are well-protected.


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